When it comes to traveling, mistakes on a ticket can lead to major complications, especially when it concerns your name. China Airlines understands that errors happen, which is why they have a detailed name change policy in place. Below, we break down the China Airlines Name Change Policy so you can understand what options you have and how to handle these situations. Whether it's a minor typo or a full name change, this article covers every step for a hassle-free correction.

What is the China Airlines Name Change Policy?

The China Airlines Name Change Policy is designed to allow passengers to correct errors made while booking their tickets. There are multiple scenarios under which passengers may need to request a name correction or complete name change. These include:

  • Typographical errors
  • Legal name changes due to marriage, divorce, or other reasons
  • Correction of initials
  • Passport name corrections

China Airlines allows passengers to make minor adjustments to the name on their ticket, but the request must follow strict guidelines. Keep in mind that different rules apply depending on the nature of the change, such as the difference between a minor correction and a complete name replacement. Additionally, the airline requires that the name on the ticket matches the passenger's passport or other travel documents.

Steps to Correct a Typographical Error

A typographical error is the most common name issue that occurs when booking tickets. A typo could be a misspelled name, incorrect character, or wrong initial. Fortunately, China Airlines allows for corrections of up to three characters in a passenger's name.

How to Request a Name Correction

  1. Contact China Airlines' customer service department at 1-888-873-0241. Be sure to have your booking reference and personal identification ready.
  2. Provide the details of the correction. In the case of minor typos, you will not be required to submit supporting documents unless requested.
  3. Pay any applicable service fees, which vary depending on the route, type of ticket, and time of request.

Once the name correction has been made, you will receive an updated itinerary reflecting the new information.

Legal Name Changes

For passengers who need to make a legal name change due to marriage, divorce, or other legal reasons, China Airlines requires supporting documents such as:

  • A marriage certificate
  • A divorce decree
  • A government-issued document proving the name change

Procedure for Legal Name Changes

To process a legal name change, follow these steps:

  1. Contact China Airlines customer support at 1-888-873-0241 and inform them of your request.
  2. Provide your booking reference number and the reason for the name change.
  3. Submit all necessary legal documents via email or other provided channels.
  4. Pay any required fees, which will depend on the specific fare rules of your ticket and the destination.

China Airlines will issue a new ticket with the updated name once the request has been reviewed and approved.

Important Guidelines to Consider

It's important to remember that while China Airlines is flexible in certain cases, there are restrictions regarding name changes:

  • Full name changes (i.e., transferring a ticket to another person) are strictly prohibited. Tickets are non-transferable.
  • Requests for name corrections or changes should be made as early as possible before departure to avoid any last-minute complications.
  • Passengers are responsible for ensuring that the name on their ticket matches their travel documents exactly. Discrepancies may lead to denial of boarding.

SAS Airlines Name Change Policy

Similar to China Airlines, SAS Airlines also has a comprehensive name change policy to assist passengers. If you've made an error in your booking or need to update your name for legal reasons, here's a quick overview of the SAS Airlines Name Change Policy.

Typographical Errors

If your booking has a small typo, such as a misspelled name, SAS Airlines allows you to correct up to three characters in your name. Corrections must be made within a reasonable time before departure.

How to Correct Typos

  1. Call the SAS Airlines customer service team at 1-888-873-0241 for assistance.
  2. Provide the required booking details and identification for the correction.
  3. Pay any applicable fees, which will depend on the route and type of ticket purchased.

Legal Name Changes for SAS Airlines

For legal name changes, SAS Airlines follows a similar process to China Airlines. Passengers will need to submit documentation such as marriage certificates or government-issued name change papers. This process must be completed before the departure date to avoid any disruptions to your travel plans.

Steps to Request a Legal Name Change with SAS Airlines

  1. Contact SAS Airlines customer service at 1-888-873-0241.
  2. Submit the required legal documentation and booking reference.
  3. Pay any applicable fees.
  4. Wait for confirmation of the name change, which will be sent to you along with an updated ticket.

Fees for Name Changes

Both China Airlines and SAS Airlines charge fees for name corrections, depending on various factors like:

  • The timing of the request (closer to the departure date may result in higher fees)
  • The type of fare you purchased
  • The destination and route

It's essential to contact customer service as soon as you notice any mistake on your ticket to avoid any additional costs.

When Name Changes Are Not Allowed

There are situations where neither China Airlines nor SAS Airlines will permit a name change:

  • Transfer of ticket: Both airlines strictly prohibit the transfer of tickets to another person.
  • Last-minute requests: If you request a name change at the last minute, particularly at the airport, it may be denied or incur a high fee.
  • Non-matching documents: If your travel documents do not match the name on your ticket, you may be denied boarding at the gate, making it crucial to ensure all details are correct well in advance of your departure.

Conclusion

Understanding the China Airlines Name Change Policy and the SAS Airlines Name Change Policy is crucial for a smooth travel experience. Both airlines allow for minor name corrections and legal name changes but have strict guidelines and fees attached to the process. To avoid any travel disruptions, passengers are encouraged to check their booking details immediately after purchase and contact the airlines for corrections as soon as possible.

For more detailed information, you can always reach China Airlines or SAS Airlines through their customer service line at 1-888-873-0241 for assistance with your specific situation.